Website Specific Policies and Procedures
This page outlines additional policies applicable to the courses offered on this site. These are designed to supplement the main Policies and Procedures document found on our primary website (www.skylineschool.net). Please note that by signing up for a course here, you agree to abide by both these additional policies and our comprehensive Policies and Procedures. To read our main Policies and Procedures, please click here.
Accessing Self Paced Courses
You will receive a welcome email from our learning management system, DigitalChalk. There is important information in the email that you will need in order to access the course. The email will be sent to the email account you used when registering for the course through our online store. Check your spam folder if you do not see the welcome email in your inbox. If you do not receive an email, please contact us for assistance to gain access to your course.
Exam Prep courses expire 6 (six) months from the date of purchase. Courses may be extended once for a period of 3 (three) months upon payment of a $75.00 course extension fee.
Real Estate courses expire 30 days from the purchase date or on June 10, whichever is sooner. Extensions are not allowed per North Carolina Real Estate Commission rules. In the event that your course expires please contact the school for a discount code to repurchase it at half price.
General Contractor courses expire 30 days from the purchase date or on November 30, whichever is sooner. Extensions are not allowed per North Carolina Real Estate Commission rules. In the event that your course expires please contact the school for a discount code to repurchase it at half price.
General Refund Policy
The school is committed to student satisfaction. If you are unsatisfied for any reason, we will refund the purchase price of any course, less a $10 administrative fee to cover credit card processing fees, if the refund request is submitted within 30 days of purchase, prior to course expiration or the start date/time of a Live Course, and the course is not more than 40% completed.
Promotional codes must be applied at checkout. No refund for an unused promotional code will be given after checkout has been completed. To obtain your promotional code discount, you must enter the promotional code in the box under your total at checkout and click the "Apply Discount" button. The discount amount will then be subtracted from the total amount due. Promotional codes are not eligible for use in conjunction with payment plans, or extensions.
Technical System Requirements
The courses are delivered through a secure and proprietary Learning Management System (LMS). The LMS is accessible online through common internet browsers: Chrome, Firefox, Internet Explorer, and Safari. An internet connection is required (high speed is recommended, but not required).
The most up to date version of Google Chrome is the recommended browser to complete our Self Paced Courses.
Collection of Data
Our site uses technologies of third-party partners, such as NextRoll, Google, and Facebook to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the products and/or services that are likely to be of more interest to you. Specifically, these partners collect information about your activity on our site(s) to enable us to:
measure and analyze traffic and browsing activity on our site(s);
show advertisements for our products and/or services to you on third-party sites;
measure and analyze the performance of our advertising campaigns;
We may share data, such as hashed email derived from emails or other online identifiers collected on our site(s) with our advertising partners. This allows our partners to recognize and deliver you ads across devices and browsers. To read more about the technologies used by our partners and their cross device capabilities please refer to NextRoll’s Privacy Notice.
Our partners may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason you can use the following third party tools to decline the collection and use of information for the purpose of serving you interest based advertising: